Seolito Rodriguez

Massachusetts Water Resources Authority – MWRA

July 2016 – Present

Network Administrator III

• Provide high quality email services within agreed SLA for MWRA Customers
• Contribute to the continual email service improvement processes
• Manage, support and troubleshoot all aspects of the authorities messaging solution including several Exchange Server 2010 systems and NetScaler load balancers
• Provide support and troubleshoot for Cisco IronPort E-mail security gateway
• Provide support, management and troubleshoot Mobile Devices and Active Sync
• Lead the planning and deployment of Exchange 2016 upgrade.
• Manage and support all aspects of the MIS infrastructure, including Active Directory, DNS, ADFS, Certificate Services and Windows Operating Systems
• Provide support for Storage solutions, hardware devices and Virtualization (VMware)
• Assist with implementation of new backup technologies, ranging from configuration and set up to implementation, and support
• Provide and maintain technical and project documentation and training.

 Fresenius Medical Care

January 2016 – July 2016

Sr. Systems Messaging Engineer – Contractor

Responsibilities as a senior support engineer in the messaging team:

• Manage and Support Cloud Identities by Using DirSync
• Manage and Support Federated Identities Using ADFS
• Monitor and Troubleshoot Office 365 Availability and Usage
• Manage Users, Groups, and Security with PowerShell
• Manage, support, and troubleshoot Office 365: Exchange Online, SharePoint Online, Skype for Business, OneDrive for Business, Yammer, Office ProPlus 2013 / 2016, and other related technologies
• Manage, Support and troubleshoot messaging related technologies such as Active Directory, Certificate Services, DNS, DHCP and other technologies.
• Assist and Support the Management of Clients and end-user devices
• Provision SharePoint Online Site Collections
• Configure Exchange, SharePoint, and Skype for Business Online for end users
• Manage, Configure, and Troubleshoot Security and Compliance for Office 365

 Zensar Technologies, INC.

10/2015 – 12/2015

Sr. Systems Administrator – Exchange/Lync – Contractor

Team lead for a large, global, and complex messaging environment with responsibilities in the administration, management, and support of many messaging related services, processes, and technologies, such as

• Microsoft Exchange 2010 and 2013
• Lync / Skype for Business
• Blackberry Enterprise 10
• Good Mobile Device Management
• F5 Hardware Load Balancer
• Citrix NetScaler
• RightFax Enterprise
• Microsoft Hyper-V
• AirWatch

 OSRAM Sylvania

8/2012 – 10/2015

Systems Specialist – Engineering

Responsible for the North and South America Region for a large Exchange environment with 10 Exchange servers and more than 20, 000 mailboxes. My function included the planning, deployment, management, and troubleshooting of many technologies:

• Acted as the project lead for the upgrade of 323 Windows 2003 Servers to Windows 2008 / 2012 in Several Countries
• Acted as the project lead for the North America region for the planning, designing, implementation, and support of the Lync 2013 environment
• Assisted in the design, implementation, and Migration of Exchange 2007 to Exchange 2013 and Office 365
• Automated common Exchange and Lync tasks with PowerShell.
• Managed BlackBerry Enterprise Servers 5 and 10
• Managed and configured Websense Cloud Mail Security
• Managed and Configured EMC SourceOne Email Archiving and Compliance
• Installed, managed and configured EMC Networker Backup for Exchange and SharePoint
• Installed and configured Microsoft Operations Manager 2007 and 2012 R2
• Installed, managed, and configured Windows Server 2003, 2008, and 2012R2
• Managed and configured DHCP, DNS, TCP/IP, IIS, FTP, Group Policy
• Designed, deployed, and managed VMware ESXi 5 and Microsoft Hyper – V

MetraTech Corp., Waltham, MA

2005 – 2012

Sr. Systems Administrator

Helped in the planning, implementation, and maintenance of a stable technical infrastructure by:

• Producing a well-designed, highly resilient, flexible, and cost effective messaging environment that included Exchange 2007, Exchange 2010, SharePoint 2007, Office Communicator 2007 R2
• Performed preventive maintenance and upgrades
• Managed and Supported Active Directory, DNS, DHCP, IIS, FTP, WSUS and Group Policy Objects
• Planned, Designed, Implemented Microsoft Hyper-V and VMware ESX 4 and ESXi 5
• Monitor email services to correct problems and ensure agreed SLA
• Produce relevant systems documentation for installations and configurations
• Provide timely and effective support for servers, work stations and Infrastructure during business hours as well as after-hours, as needed.
• Managed and Implemented Windows 7, Windows Server 2008 Operating Systems
• Assisted in management, backups, and restore of SQL 2008
• Installed, configured, and managed both HP and Dell Servers
• Deployed, configured, and managed Symantec Antivirus

 Education

• Master of Business Administration – MBA in Project and Quality Management at California Intercontinental University (Graduated August 2016)
• Bachelor of Science in Information Technology – Network Administration, Kaplan University Online
• AA in Computer Science, Adrian College, Adrian, MI. 49221

Accomplishments – Technical and Professional Certifications:

• CompTIA A+
• CompTIA Network+
• Cisco Certified Network Associate – CCNA
• Microsoft Certified Systems Engineer – MCSE (Windows 2003)
• Microsoft Certified Systems Administrator MCSA (Windows Server 2008)
• Microsoft Certified Systems Administrator MCSA (Windows Server 2012 R2)
• Microsoft Certified Solutions Associate – MCSA: Office 365
• VMware Certified Professional – VCP5.5
• ITIL Foundation
• Certified Information Systems Security – CISSP

Areas of Expertise/Interest (Recent Classes and Courses)

• Designing/Deploying Exchange 2016
• Managing Office 365 Identities
• Citrix NetScaler 10: Design and Deployment
• Digital Forensics Tools in Kali Linux
• What’s New in VMware 6
• Enterprise Security for CASP
• Installing and Configuring Windows Server 2016
• Certified Ethical Hacking
• Information Systems Auditor
• Risk Management